Effective Date: 31/05/2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, pickup and drop-off locations, special requests, and billing details.
- Usage Information: Your IP address, browser type, device information, and how you interact with our website.
- Booking Details: Date, time, vehicle type, service preferences, and transaction records.
2. How We Use Your Information
We use your data to:
- Confirm and manage bookings and services.
- Communicate important updates regarding your trip.
- Respond to your inquiries and requests.
- Improve our website and customer service experience.
- Send promotional offers (only with your consent).
3. Sharing of Information
- With our professional chauffeurs or service partners to fulfill your booking.
- When required by law or legal process.
- With trusted third-party vendors who assist with secure payment processing, IT support, or email communication (under confidentiality agreements).
4. Data Security
We take appropriate security measures to protect your information:
- Encrypted payment processing via trusted providers.
- Secure website hosting and firewalls.
- Access to your information is restricted to authorized personnel only.
5. Cookies and Tracking
Our website uses cookies to improve user experience and analyze traffic. You can choose to disable cookies through your browser settings, although some features may not function properly.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or deletion of your data.
- Opt out of marketing communications at any time.
To make such requests, please email us at: dk@dubailuxurylimo.com
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies independently.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review it periodically.
9. Contact Us
For any questions or concerns regarding your privacy, please contact: dk@dubailuxurylimo.com